Results 1 to 4 of 4
  1. #1
    Game Master GM Black's Avatar
    Join Date
    Jun 2013
    Posts
    1,334
    Credits
    8,452
    Credits
    8,452

    Server Was compromised

    Dear players

    Server will be down till we reinstall it again. This may take 48-72+ hours. For now we only know that a Ransomware virus encrypted all server files, we still don't know how that virus reached the server. We will perform a new clean install of the whole server, using our data backups and we are going to hire a security specialist to know why and from where we got that virus on the server.

    Sorry for the inconveniences this may cause to our players.

  2. #2
    Game Manager GM Varen's Avatar
    Join Date
    Aug 2013
    Posts
    1,193
    Credits
    9,057
    Credits
    9,057
    Greetings,

    We are still installing our server and as soon as we have any news we will announce.
    All the news regarding this downtime will be posted here as a public information, so if you want any news/details, always read this thread.

    Regards

  3. #3
    Administrator GM Tremor's Avatar
    Join Date
    Jun 2013
    Posts
    922
    Credits
    9,418
    Credits
    9,418
    Greetings Explorers

    Server is online right now please test your login

    if you find any trouble please send a ticket

    We had to do a roll back to the last maintenance held on monday.

    So you will find your account as you had it before that maintenance

    (progress, trades, exp between the maintenance and the moment we went down wont be there)

  4. #4
    Game Master GM Black's Avatar
    Join Date
    Jun 2013
    Posts
    1,334
    Credits
    8,452
    Credits
    8,452
    Dear Players

    First I will like to thank you all for the patience you had during these 3 days, we will reward that patient with a full day of events with GMs on day 13/05.

    As I said on my first post of this thread, our server got compromised with a Ransomware malware that damaged all the server files with a strong encryption method, making then invalid/corrupted in a way we was not able to access or recover any of them.

    For those who want to know a little bit of what a ransomware is, you can watch this video



    Although we make backups with a regular basis, there were some data that couldn't be recover:
    - The server got 1 day roll back, because the backup of the attack day was compromised.
    - Server lost Fortress owners too.
    -[EDITED] 05/07/2017 Inactive accounts deleted back in 2013 can not be recovered for now.

    I hope you all will understand that it is not possible for us to recover items/lvls/exp/chars/etc gained or created on the attack day 08/05/2017, but if any of you lost taneys, you can submit a ticket to support center to recover them.

    I hope cyber criminals leave us alone for a while xD.

    Server is now running with Kaspersky Office Security and with RdpGuard, I really don't know if those protections will reduce the performance of the server, I hope will not because if so, I will say that I prefer to sacrifice the performance than to have to be awake again for 3 days in a row xD.

    I want to mention too, that we are not the only ones who got the attack, other servers (not just of Tantra) got down too, I just was reading that some of them got the attack on day 06/05.

    Once again, thanks you all, and I hope you continue enjoying the server.
    Last edited by GM Varen; 07-05-2017 at 12:49 PM.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •